A Duty officer responsible for managing the day-to-day operations of the cinema, ensuring smooth movie shows, excellent customer service, safety, security, and proper coordination among all departments.

Key Responsibilities:

- Supervise daily cinema operations and ensure smooth running of all movie shows.
- Manage and guide staff across departments such as Front Office, F&B;, Housekeeping, and Security.
- Ensure customers receive friendly, quick, and professional service.
- Monitor ticketing, auditorium readiness, cleanliness, and show timings.
- Handle customer queries, complaints, and service issues effectively.
- Coordinate with technical, security, housekeeping, and F&B; teams to resolve operational issues.
- Ensure cinema safety, security, fire-safety, and emergency procedures are followed.
- Monitor cash handling and daily operational reports as per company procedures.
- Conduct regular checks of auditoriums, common areas,



washrooms, and other facilities.
- Support the Cinema Manager in achieving operational and customer-service targets.
- Prepare shift reports and communicate key issues to the management team.
- Ensure company policies, SOPs, and service standards are followed at all times.

Key Skills:

- Team handling and leadership
- Customer service
- Problem-solving
- Communication skills
- Shift and time management
- Basic computer knowledge
- Ability to work under pressure
- Knowledge of cinema operations and safety procedures

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits

- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Duty officer (Bengaluru)
🏢 PVR INOX
📍 Bengaluru