A Digital India Executive is responsible for supporting and promoting digital services, online government initiatives, and technology-based solutions. The role involves assisting citizens or customers with digital services, maintaining records, coordinating online processes, and ensuring smooth implementation of digital programs.
Key Responsibilities
- Assist citizens/customers in accessing digital and online services.
- Support registration, online applications, documentation, and digital transactions.
- Handle data entry, record maintenance, and document verification.
- Provide guidance on government portals, online forms, and digital services.
- Coordinate with relevant departments and service providers for issue resolution.
- Maintain accurate records and prepare basic reports.
- Handle customer queries through phone, email, or in-person communication.
- Promote awareness and adoption of digital services.
- Ensure confidentiality and proper handling of customer information.
- Follow organizational procedures, service standards, and applicable government guidelines.
Required Skills
- Basic knowledge of computers and internet applications.
- Positive communication and customer-service skills.
- Knowledge of MS Office/Google Workspace and data entry.
- Ability to use online portals and digital applications.
- Good organizational and problem-solving skills.
- Ability to work independently as well as in a team.
Qualification
- 12th pass or Graduate, depending on the organization and position.
- Basic computer knowledge/certification may be preferred.
- Previous experience in customer service, data entry, digital services, or government/CSC-related work can be an advantage.
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Digital Marketing Executive Intern (Delhi)
🏢 Digital india solution
📍 Delhi
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.