Desktop Support Engineer 2 (Mundra)

Desktop Support Engineer 2 (Mundra)

27 Sep
|
TeamLease
|
Mundra

27 Sep

TeamLease

Mundra

- Install, Maintain &
- Troubleshoots required client Software & hardware whether onsite or remotely.

- Handling Tickets &

- Managing Escalation

- Training to DL1 & current engineers

- Conduct remote troubleshooting.

- Guide user with Simple, Step-by-step instructions

- Direct unresolved issues to the next level of support personal

- Must have extensive VIP &

- Executives level support experience.

- If necessary, liaise with third-party support and PC equipment vendors.

- Monitoring Day to Day CCTV camera & check backup

- Maintaining IT Inventory records.

- Maintaining all software licenses and ensuring that the Arvind Smart spaces Ltd is following licensing norms. (OEM &

- Paper Licenses)

- Responding to customer questions regarding operation and malfunctions.

- Works within a team with little supervision as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users

📌 Desktop Support Engineer 2 (Mundra)
🏢 TeamLease
📍 Mundra

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