· Responsible for ensuring customer satisfaction (students and parents) & retention.

· Ensure proper communication & relationship with all the students and parents for entire course duration.

· Monitoring and ensure proper collection of revenue and reduce branch expenses.

· Handling any kind of Parent enquiry & Student enquiry or complaints

· Should co-ordinate with all departments at branch/region/Corporate office.

· Ensures general cleanliness, appearance and safety of the office premise

· Meets the Principals, Coordinators and management Personnel of schools for Brand Promotion.

· Conducting Seminars in schools, open seminars in town as per need.

· Ensuring Daily Sales Activity Governance & Admission Management of Branch.

· Educate Team about bouquet of product portfolio and other complimentary services.

· Identifying new market segments and tapping profitable business opportunities in B2B & B2C segment.





· Constant Education and Product Knowledge checking of Sales & Ops employees to keep them abreast of the latest developments in the sector & within the Company.

· Develop positive working relationship amongst academic & Branch Team to ensure high level of Engagement.

· Address Employee issues, sales conflicts and pricing issues timely.

· Manage sales pipeline, forecast monthly sales and identify recent business opportunities in order to achieve Monthly

· Targets and ABP across all parameters.

· Preparing MIS as per Business Requirement & Competition Tracking.

· Organizing and Participating in relevant events to ensure larger pie of market share.

Ensuring effective Merchandising and Display to enhance product visibility and drive volumes

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Deputy Manager - Branch Operations (Patna)
🏢 Goal Educational Services
📍 Patna