Roles & Responsibilities :

- Lead training, capability-building and sales enablement initiatives for Tata Motors Commercial Vehicles (CV) business and dealer sales teams across regions.
- Lead and enable a team of 4 Regional Officers responsible for driving training deployment and execution across the network.
- Establish and strengthen sales processes, operating rhythms, review mechanisms and productivity dashboards to drive frontline effectiveness.
- Monitor and analyze key metrics including sales performance, productivity, attrition, manpower deployment and workforce effectiveness, identifying gaps and driving corrective actions.
- Drive initiatives to enhance motivation, engagement, productivity and retention of frontline and dealer sales teams.
- Develop and strengthen recruitment channels, manpower planning and onboarding frameworks for dealer manpower to ensure availability of quality sales talent.
- Design and implement incentive, recognition and engagement programs aligned with business objectives and sales effectiveness.
- Partner closely with Sales, GTM, Digital, RCFI, Network, HR and Dealer stakeholders to drive cross-functional initiatives and ensure seamless execution.
- Leverage business analytics and data-driven insights to identify capability and process gaps, improve execution effectiveness and drive continuous process excellence.
- Lead large-scale process improvement and capability-building projects, ensuring effective governance, stakeholder alignment and timely execution.

Experience - 12+ years to 25 years Education - B.E/B.Tech (Full Time)



or Any Graduate + MBA (Full Time)

Key Stakeholders

Internal: National Head, Regional Managers, GTM Team, RCFI Team, Digital Team, Network Team, HR Team, Area Managers and Territory Sales Managers.

External: Dealer Sales Teams, Channel Finance Teams and other dealership stakeholders.

Desired Candidate Profile

- Ability to understand and solve complex business problems through structured thinking and data-driven decision-making.
- Proven ability to lead and execute large-scale, cross-functional projects in a dynamic business Sales environment.
- Strong interpersonal, communication and stakeholder management skills, with the ability to influence across levels.
- Strong execution orientation with the ability to manage multiple priorities, stakeholders and deliverables simultaneously.
- Solid analytical orientation with advanced MS Excel and data interpretation capabilities.
- Excellent communication, negotiation and influencing skills.
- Strong relationship-building and people management capabilities.
- Demonstrated personal leadership, ownership and accountability.
- Strong innovation, problem-solving and analytical thinking abilities.
- Ability to work effectively with a large and diverse stakeholder ecosystem and translate business requirements into actionable solutions.

Skills & Competencies

- Business Acumen
- Customer Centricity
- Project & Program Management
- Stakeholder & Relationship Management
- Agility & Adaptability
- Process Excellence & Continuous Improvement
- Innovation & Strategic Thinking

📌 Deputy General Manager - Process Excellence & Training Enablement (Mumbai)
🏢 Tata Motors
📍 Mumbai