Culture Anchor: Have high ambitions - inspires the team to aim for higher targets and supports in achieving them.
Own It: Acknowledges uncertainty and makes changes in own decisions/actions for better outcomes.
Responsibilities
- Productivity analysis and management: Set benchmarks for productivity; measure productivity; identify lapses; suggest and implement productivity improvement measures.
- Training management on process and product: Understand training requirements of the sales team; measure pre and post training scores; communicate training effectiveness.
- Product development and launch: Understand current product mix
- Set benchmarks on ideal product mix
- Launch products keeping market requirements in mind
- Understand customer profile across segments and manufacture right products for the right customer
- Design and implement product
- Study competition products, benchmarking and evaluate the effectiveness of products.
- Business planning: Break down business numbers channel wise and location wise
- Understand business forecasting model and refine the same from time to time as per requirements
- Measure channel wise employee wise target achievements
- Calculate and process incentives for the team.
- Contest design and launch: Identify need for contests
- Design and launch channel wise contests on a regular basis
- Understand impact of contest and other sales promotion activities on business numbers
- Calculate eligibility, communicate results and distribute contest awards.
- Effectively engage with cross functional teams (Operations, Risk, HR, IT, BALIC etc) to understand and contribute to overall processes across locations.
- Database management: Understand Data requirements for different channels
- Manage data download
- Measure data efficiency
- Understand and make effective use of CRM.
Required Qualifications and Experience
- Practice Emotional Intelligence: develops the team, supporting them to do more; listens to others, stays calm under pressure, and treats everyone with respect.