Key Responsibilities: Visit customers with overdue EMIs at their registered/current addresses. Follow up with customers for timely repayment of outstanding dues. Explain overdue amounts and repayment requirements to customers.

Negotiate and facilitate payment/settlement as per company guidelines. Maintain daily visit and collection records. Collect payments through authorised company channels and provide necessary documentation/receipts.

Coordinate with the back-office and collections team regarding customer status and follow-ups. Maintain skilled conduct and follow company collection policies and applicable regulatory guidelines.

Requirements: 12th Pass / Graduate. 0–3 years of experience in field collections, debt recovery, banking, NBFC or similar roles. Two-wheeler and valid driving licence preferred/required. Good communication and negotiation skills. Comfortable with extensive field travel across Mumbai. Basic smartphone and app usage. Target-oriented, disciplined and reliable. Freshers with a willingness to work in field collections may also apply.

📌 Debt Recovery Agent (Mumbai)
🏢 Phillip Finance u0026 Investment Services India Private
📍 Mumbai