- Research and identify potential clients through online search
- Outbound Cold Calls to gather precise data
- Convert incoming order request Via calls and emails
- Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems.
- Handle and resolve customer complaints in a qualified and empathetic manner, aiming for first-contact conversion.
Preferred candidate profile
- Must be ok with US shift hours
- Experience in Sales process Outbound Calling
- Excellent spoken & writing communication
- Results-oriented mindset with a drive to meet and exceed sales targets.
About Us Whether you are a degree holder, designer, marketer, or customer care specialist, you will find your role here a chance to build a career in a thriving international business. We are a financially stable, high-growth e-commerce company generating over $10 million in annual revenue, driven by a vertically integrated model that combines cutting-edge digital commerce with robust in-house manufacturing, with offices across Gurgaon, Faridabad,
United States.
- Currently recruiting for Gurugram office, very near to Sikanderpur metro station
- Very attractive Rewards and Recognition program
With operations rooted in India and expanding across the United States and the United Kingdom, we serve a diverse global customer base through exceptional products and seamless fulfilment.
Our Global Footprint
Gurgaon & Faridabad (India): Innovation, manufacturing, and operational headquarters. United States & United Kingdom: Sales, marketing, and customer experience hubs.
What Sets Us Apart
In-House Manufacturing: Full control over quality, timelines, and innovation. Digital-First DNA: Technology-led processes and data-driven decision making.
Sustainable Growth: Financially sound with a clear path to scalable, long-term expansion.
Why Work With Us
Impact at Scale: Shape products that reach thousands of customers globally. Culture of Ownership: Agile teams, flat structure, and transparent communication.
📌 Customer Support & Sales Executive (Gurugram)
🏢 Propound Internet
📍 Gurugram
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