Role: Customer Support Executive Chat Process (Healthcare Transport)
Mode: Work From Office
Location: Ghansoli, Navi Mumbai
Shifts: 24/7 Rotational (5 Days Working, 2 Rotational Offs)
- Roles & Responsibility:
• Engage with patients via chat, providing timely and accurate responses on healthcare services, medical information, and appointment scheduling.
- Disseminate explicit and concise information on health conditions, treatments, and procedures, ensuring privacy compliance.
- Resolve patient concerns, escalate complex cases to healthcare professionals, and ensure follow-up on unresolved queries.
Selection Process & Requirements
HR Interview
Operations Round
Chat Versant Assessment
- Note: Immediate joiners preferred. Mandatory drug test & document verification applicable.
Contact to Apply Send your updated CV to Maryam Tambe
- Phone/WhatsApp: (phone hidden).
📌 Customer support NON VOICE (Navi Mumbai)
🏢 Hexaware Technologies
📍 Navi Mumbai
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