We're hiring: Customer Support Executive | Kochi

Big spends. Bigger expectations. You hold the line.

Our customers invest heavily in their vehicles. What happens after the sale decides whether they come back: a fitment question answered in minutes, a delivery update before they ask, a courier problem solved without them lifting a finger.

What you'll own

→ Every customer conversation across WhatsApp, calls and email

→ Order and delivery status. You know the answer before you pick up.

→ Returns, exchanges and refunds, handled to policy and closed clean

→ Transit issues escalated and resolved, without the customer repeating their story three times

→ The pattern behind the queries. You log what keeps coming up so it stops coming up.

What we need





→ 1–3 years in customer support or client-facing work. E-commerce, automotive or premium retail is preferred.

→ English plus Malayalam and/or Hindi. Our customers are across India.

→ Calm under pressure

→ Nothing sits unanswered overnight. Follow-through is the whole job.

? Kochi · Full-time · In office

? ₹15,000–30,000/month (based on experience)

Apply: autobacsindia.com/careers/#rv-form

Then send your CV to [email protected] with the subject line "Customer Support Executive"

#hiring #customersupport #customerexperience #ecommerce #kochijobs

📌 Customer Support Executive (Kochi)
🏢 ROAVION AUTOMOTIVE
📍 Kochi