We are hiring Customer Support Executives to handle customer queries and provide end-to-end support through inbound calls. The role is ideal for graduates with strong communication skills who enjoy helping customers and resolving issues efficiently.
Key Responsibilities
- Handle inbound customer calls professionally.
- Understand, troubleshoot, and resolve customer queries.
- Provide accurate information and effective solutions.
- Maintain records of customer interactions and resolutions.
- Follow quality, process, and compliance standards.
- Coordinate with internal teams for timely issue resolution.
- Ensure a positive customer experience on every interaction.
Skills Required
- Excellent verbal communication skills.
- Solid English, Tamil, and Hindi communication.
- Good problem-solving and interpersonal skills.
- Customer-focused approach.
- Ability to work in rotational shifts.
- Basic computer and customer-handling skills.
Eligibility
- Graduation is mandatory.
- Freshers and experienced candidates can apply.
- Candidates must be comfortable working in rotational shifts.
Job Details
Role: Customer Support Executive
Process: Inbound Voice Process
Work Schedule: 5 days working 2 rotational weekly offs
Shifts: Rotational shifts
Salary: ₹17,000 – ₹20,000 take-home per month
Additional Benefits: Night Shift Allowance Split Shift Allowance
Languages Required: English, Tamil & Hindi
If you have strong communication skills and enjoy interacting with customers, apply now for this Customer Care / Customer Support Executive opportunity.