CUSTOMER SUPPORT EXECUTIVE (Sahibzada Ajit Singh Nagar)

CUSTOMER SUPPORT EXECUTIVE (Sahibzada Ajit Singh Nagar)

27 Sep
|
Naukri e-Hire
|
Sahibzada Ajit Singh Nagar

27 Sep

Naukri e-Hire

Sahibzada Ajit Singh Nagar

Roles and Responsibilities :

- Handle customer inquiries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.

- Process customer requests for product information, orders, returns, and exchanges through various channels (inbound/outbound).

- Provide accurate and efficient solutions to customers' queries related to products or services offered by the company.

- Escalate complex issues to senior team members or supervisors when necessary.

Job Requirements :

- 0-13 years of experience in BPO/Call Centre environment with focus on Customer Support Executives role.

- Strong communication skills with excellent verbal fluency in English language (US/UK processes).

- Proficiency in handling international voice process (semi-voice) with ability to work versatile shifts including night shifts.

📌 CUSTOMER SUPPORT EXECUTIVE (Sahibzada Ajit Singh Nagar)
🏢 Naukri e-Hire
📍 Sahibzada Ajit Singh Nagar

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