- Respond to customer queries through calls, chats, and emails in a qualified and courteous manner.
- Understand customer concerns and provide suitable solutions or guidance.
- Escalate complex or unresolved queries to the appropriate team for resolution.
- Ensure timely responses and follow up with customers until their concerns are completely resolved.
- Maintain proper records of customer interactions, concerns, and resolutions for tracking and reporting.
About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.
📌 Customer Support Executive in Noida, Noida
🏢 AstroTalk
📍 Noida
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