We are looking for a proactive and communication-focused B2B Customer Support Executive to handle business enquiries, communicate with potential clients, and coordinate with the internal team to convert qualified leads into business opportunities.
Key Responsibilities
- Handle incoming B2B/business enquiries received through calls, WhatsApp, email, and digital campaigns.
- Call and follow up with leads provided by the marketing team/management.
- Understand the basic business requirements and interests of potential clients.
- Explain the basic company offerings and answer initial queries.
- Qualify leads and identify genuine business prospects.
- Schedule meetings or calls between qualified prospects and the MD/WCMS team .
- Maintain regular follow-ups with prospects until the next stage.
- Update lead status, follow-up details, and remarks in Excel/CRM .
- Coordinate with B2B partners, business associates, and clients.
- Maintain professional communication and a positive relationship with prospects.
Requirements
- Good verbal and written communication skills.
- Comfortable speaking with business owners and professionals.
- Basic knowledge of WhatsApp, Email, Excel/Google Sheets .
- Good follow-up and coordination skills.
- Positive attitude and willingness to learn.
- Freshers with good communication skills are welcome.
Preferred Skills
- Customer handling
- Telecalling / lead follow-up
- B2B communication
- Lead management
- Basic sales coordination
What You’ll Get
- Prospect to work directly with the management team.
- Practical exposure to B2B business development and client handling .
- Learning opportunities in sales, marketing, and customer relationship management.
- Performance-based growth opportunities.
📌 Customer Support Executive – Fresher (Chennai)
🏢 WCMS Investment Solutions (P
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.