Company: Abhinav IT Solutions

Job Responsibilities

- Call and follow up with incoming leads generated through Facebook, WhatsApp, website and other sources.

- Understand customer requirements and explain our software products and services.

- Conduct basic product demos over call/WhatsApp.

- Follow up with interested leads and convert them into customers.

- Handle customer queries and provide basic product support.

- Maintain lead details, follow-ups and status in CRM/Excel.

- Coordinate with the technical team for customer issues.

- Ensure timely follow-up and a positive customer experience.

Requirements

- Good communication and convincing skills.

- Comfortable with outbound calling and lead follow-up.

- Basic computer knowledge.

- Hindi/English communication required; Marathi is an advantage.

- Freshers can apply.

Key Skills: Lead Generation | Telecalling | Lead Follow-up | Customer Support | Inside Sales | Telesales | CRM | Customer Handling | Software Sales

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Pune)
🏢 Abhinav IT Solutions
📍 Pune