- Understanding the products and services provided by the company.
- Preparing company policies and procedures.
- Developing training lessons with service delivery systems.
- Managing a team of Customer Support Representatives.
- Supporting the customer through an email ticketing system and phone calls.
- Resolving customer complaints and queries.
- Valuable knowledge of managing the performance of the team.
- Exceptional verbal and written communication skills.
Pay: ₹18,552.50 - ₹29,799.83 per month
Work Location: In person
📌 Customer Support Executive (CSE) (Pimpri-Chinchwad)
🏢 EncureIT Systems Private
📍 Pimpri-Chinchwad
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