Key Responsibilities

- Communicate empathy and timely with customers and helps them through their scheduling in a fast, fair and easy manner.

- Will be reviewing claims and doing follow-up through Calling ( outbound and inbound calls )

- Retrieving claim related documents, obtain additional information if missing

- Completing all necessary forms, and emailing them to appropriate parties

- If offered the role you will go through training. You will receive ongoing support, mentoring, and coaching as you develop in your career.

Education and Experience

- Bachelors degree or equivalent experience

- Insurance domain certification, example AINS, AIC etc. Will be preferred.

- Experience in voice process and Zeal to learn about property





- Are known for explicit and professional communication, both written and verbal.

Functional Skill

- Knowledge of insurance policy, coverage, and regulation.

- I for details and accurate preparation for data to access value of the estimate.

- Investigate, evaluate, and identify requirements for the claim basis. The information provided.

- Ability to realize available tools to capture information accurately .

Note : Open for all resources with Voice Skillset.

Eligible Candidate will go through Relevant rounds of screening, interviews and assessments

📌 Customer Support Executive (Pune)
🏢 Allstate India Private
📍 Pune