We are looking for a Customer Support Executive to provide excellent customer service by handling customer queries, resolving issues, and ensuring a positive customer experience. The ideal candidate should have solid communication skills, a customer-first approach, and the ability to work in a fast-paced environment.
Key Responsibilities
- Handle customer inquiries via phone, email, and chat in a professional manner.
- Resolve customer complaints and provide timely solutions.
- Maintain accurate records of customer interactions and follow-ups.
- Ensure high levels of customer satisfaction through effective communication.
- Meet quality and productivity targets while adhering to company policies.
Requirements
- Graduate or undergraduate candidates are welcome to apply.
- Good verbal and written communication skills in English.
- Basic computer knowledge and typing skills.
- Strong problem-solving and interpersonal skills.
- Ability to work in rotational shifts, if required.
- Prior experience in customer support or a BPO is preferred but not mandatory.
Skills
- Customer Service
- Communication Skills
- Problem Solving
- MS Office
- Email & Chat Support
- Call Handling
Why Join Us
- Competitive salary package
- Performance-based incentives
- Career growth opportunities
- Supportive and collaborative work workplace
- Training and development programs
Contact HR Sangeetha
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📌 Customer Support Associate (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru
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