Customer Success Manager / Revenue Manager / Account Manager

Location: Hitech City, Hyderabad

Employment Type: Full-Time

Experience: 4-10 Years

Industry: ERP / CRM / SaaS

Job Summary

We are looking for a proactive and customer-focused Customer Success Manager / Revenue Manager / Account Manager to build strong client relationships, ensure successful product adoption, generate revenue opportunities, and maintain accurate customer data. Candidates with ERP or CRM experience will be preferred.

Key Responsibilities

- Manage and nurture relationships with existing ERP/CRM customers.
- Ensure successful customer onboarding, product adoption, and ongoing support.
- Identify upselling and cross-selling opportunities to generate additional revenue.
- Follow up with customers for renewals, payments, and revenue collection.
- Collect, verify, and maintain customer data accurately in the CRM/ERP system.
- Coordinate with Sales, Technical Support, and Product teams to resolve customer queries.
- Track customer health, usage, and feedback to improve retention.
- Prepare customer reports, revenue updates, and account performance summaries.

Required Skills

- Valuable knowledge of ERP and CRM applications.
- Strong customer handling and relationship management skills.




- Experience in revenue generation, renewals, and account management.
- Ability to collect, organize, and manage customer data effectively.
- Excellent communication, negotiation, and follow-up skills.
- Proficiency in MS Excel and CRM tools.

Preferred Qualifications

- 415 years of experience in Customer Success, Account Management, or Revenue Management.
- Previous experience in an ERP company is a strong advantage.
- Experience in SaaS, B2B, or software solutions is preferred.
- Bachelor's degree in Business, Marketing, or a related field.

Compensation

- CTC: As per company standards (Based on experience and performance).

Why Join Us?

- Work with a growing ERP technology company.
- Career growth opportunities in Customer Success and Revenue Management.
- Collaborative and performance-driven work environment.
- Exposure to enterprise customers and business solutions.

Regards, Y. Lakshman Kumar

Phone : (phone hidden) (Call / Whats app)

Email ID : [email protected]

Pay: ₹700,000.00 - ₹1,200,000.00 per year

Benefits

- Cell phone reimbursement
- Health insurance
- Provident Fund
- Work from home

Work Location: In person

📌 Customer Success Manager (Hyderabad)
🏢 propexcel India
📍 Hyderabad