We're Hiring: Customer Services & Operations Freelancers | British Council, Noida.
Role Summary:
Looking for adaptable and customer-focused individuals based in Delhi or NCR to join our team in Noida and support our English & Exams business operations.
What you'll own:
- Handling customer inquiries, complaints, and requests across approved channels
- Record keeping and data management in systems like Salesforce
- Examination operations, candidate reconciliation, and test-day support
- Administrative scheduling, reporting, and operational compliance Work-from-office role based in Noida, operating in a 24x7 setting with rotational shifts and weekly offs.
- Freelance engagement based on business needs
What you bring:
- Graduate in any discipline (Freshers or up to 6 months of experience)
- Good English verbal and written communication skills
- Proficiency in MS Office (Excel, Word, Outlook)
- Strong organizational, problem-solving, and detail-oriented skills
The British Council is an Equal Opportunity Employer. Legal right to work locally required (no visa sponsorship).
Engagement subject to background verification checks. Location: Noida, India (onsite, 24x7 operational environment/shifts candidates from Delhi or NCR)
Share your resume at
[email protected]
📌 Customer Services and Operations - Freelancers (Noida)
🏢 BC Management Services
📍 Noida