Customer Service Representative (Valiyannur)

Customer Service Representative (Valiyannur)

27 Sep
|
Nux Logistics
|
Valiyannur

27 Sep

Nux Logistics

Valiyannur

For Dubai based Logistics & Shipping company back office located in Valiyannur, Kannur, Kerala

Key responsibilities

- Respond to customer inquiries by phone, email, or chat.

- Track shipments and provide delivery updates.

- Coordinate with transport, drivers, and operations teams.

- Investigate delays, missing shipments, and delivery issues.

- Record customer interactions and update system information.

- Follow up on open cases until resolved.

- Identify recurring issues and suggest service improvements.

Requirements

- Customer service experience, preferably in logistics.

- Transparent written and verbal communication.

- Comfortable using email, spreadsheets, and customer service systems.

- Able to manage multiple inquiries and prioritize urgent cases.

- Strong problem-solving and teamwork skills.

Pay: ₹12,000.00 - ₹13,500.00 per month

Work Location: In person

📌 Customer Service Representative (Valiyannur)
🏢 Nux Logistics
📍 Valiyannur

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service representative (valiyannur) / valiyannur

Subscribe to this job alert:

Get the latest job offers by email for: customer service representative (valiyannur) / valiyannur