- Keep records of customer interactions, process customer accounts, and file documents;
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution;
- Ability to multi-task, prioritize, and manage time effectively;
- Provide accurate, valid and complete information by using the right methods/tools;
- Familiarity with CRM systems and practices;
Job Types: Full-time, Part time
Pay: ₹18,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Service Officer (Nagpur)
🏢 Fun world k group
📍 Nagpur
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