Customer Service Executive (Navi Mumbai)

Customer Service Executive (Navi Mumbai)

27 Sep
|
Silverlume HR Management
|
Navi Mumbai

27 Sep

Silverlume HR Management

Navi Mumbai

We are seeking energetic and dynamic individuals to join our Operations team. As an Executive, you will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive attitude, and the ability to work in a fast-paced setting.

Responsibilities

Conduct inbound and outbound calls to potential customers from provided leads.

Introduce and explain our products/services to prospects.

Gather and document customer information accurately.

Answer incoming calls from customers and address their inquiries.

Achieve daily/weekly/monthly targets for lead generation and sales.

Maintain a high level of professionalism and customer service.

ligibility Criteria:

Age group between 18- Below 32 years

Excellent verbal communication skills.

Strong interpersonal and persuasive skills.

Previous experience in telemarketing or customer service is a plus.

Ability to work independently and as part of a team.

Basic computer skills

Goal-oriented and self-motivated.

Qualifications

Eligibility requirements are as follows:

1.⁠ ⁠Graduate Freshers – Eligible

2.⁠ ⁠10th Diploma – Eligible





3.⁠ ⁠12th Diploma – Eligible

4.⁠ ⁠HSC candidates with a minimum of 1 year of work experience – Eligible

5.⁠ ⁠HSC Freshers Eligible

Proven experience in telemarketing or a related field is advantageous.

Additional Information

6 working days with a Rotational week off.

No night shifts

Working days:- 6 days (Rotational week off)

Shift time 8 am - 8 pm (Any 9 hours)

Candidate profile details

OK with Inbound & Outbound calling (6 hrs. calling compulsory),

Should be flexible for any profile and have above average communication skills

Should not have any employment/graduate freshers can be considered.

Undergraduate with at least 6 months of experience is ok.

We do not provide any incentives

Pay: ₹250,000.00 - ₹5,000,000.00 per year

Application Question(s)

- What is your expected CTC?
- Are you available to join immediately?
- Are you ok with sales process?
- Are you okay with 9 hours of shift for 6 days a week?

Language:
- English (Required)

Location:
- Navi Mumbai, Maharashtra (Preferred)

Work Location: In person

📌 Customer Service Executive (Navi Mumbai)
🏢 Silverlume HR Management
📍 Navi Mumbai

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