- Handle customer inquiries through phone, email, chat, or other communication channels.
- Understand customer requirements and provide accurate information and solutions.
- Resolve complaints, service requests, and customer issues within defined timelines.
- Maintain accurate records of customer interactions and transactions.
- Process orders, requests, returns, cancellations, or service-related activities as applicable.
- Coordinate with internal teams to resolve complex customer issues.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Associate (Howrah)
🏢 Fusion CX
📍 Howrah
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