ob Title: Customer Relation Executive (CRE) Company: Luxurya Cars Pvt Ltd (Caryanams) Location: Time Square 2A Thaltej , Ahmedabad Job Type: Full time About the RoleWe are seeking a customer-focused Customer Relation Executive (CRE) to join Luxurya Cars Pvt Ltd (Caryanams) . In this role, you will act as the primary bridge between premium automotive clients and the company, ensuring seamless communication, exceptional service delivery, and high customer retention across new, pre-owned, and luxury vehicle services.
Key Responsibilities Client Engagement: Interact with incoming clients to understand their luxury automotive needs, vehicle evaluation requests, or service inquiries.
Relationship Management: Build strong, long-term relationships with clients through regular follow-ups, post-sales support, and personalized assistance. Complaint & Feedback Handling: Efficiently resolve customer queries and concerns, maintaining a high standard of customer satisfaction.
Service Coordination: Coordinate with internal sales, financing, and technical teams to streamline vehicle inspections, test drives, and handovers.
CRM Data Management: Maintain up-to-date client records, interaction histories, and feedback in the CRM system.