PurpleCode

HIRE RIGHT. BUILD RIGHT. GROW RIGHT.

ROLE REQUIREMENT

Customer Engagement/Relationship Executive

Experience - 1 year - 3 years

Employment Type - Full Time

Work Location - Lokhandwala, Andheri, Mumbai

Role Summary

We're hiring a Customer Engagement Executive for a leading jewellery brand to build lasting client relationships, manage walk-in and online inquiries, and deliver a premium in-store experience across their showroom.

Key Skills

Prior experience in retail, luxury, or jewellery sales preferred

Strong client relationship management and interpersonal skills

Excellent communication skills in English and Hindi

Comfortable handling walk-in and online customer inquiries

Problem-solving mindset with a customer-first approach

Well-groomed, presentable, and skilled demeanor





Key Responsibilities

Build and maintain lasting relationships with clients visiting the showroom

Handle walk-in and online customer inquiries promptly and professionally

Guide customers through the jewellery collection and assist with purchase decisions

Deliver a premium, personalized in-store experience to every client

Coordinate with the sales team to meet customer engagement and service targets

Maintain accurate records of customer interactions and follow-ups

Interested candidates, please share your updated profile with [email protected]

📌 Customer Relationship Executive (Mumbai)
🏢 Purplecode Online Services
📍 Mumbai