- Handle inbound voice calls from US employees regarding HR-related queries.
- Provide support through chat and ticketing systems as part of the blended model.
- Address HR inquiries including:
- Payroll & compensation (US payroll understanding preferred)
- Benefits & insurance (medical, 401(k), etc.)
- Attendance management
- HR policies & compliance
- Onboarding & offboarding
- Employee data and system access requests
Why Join This Role?
- Exposure to US HR operations and global HR practices.
- Chance to build expertise in HR Shared Services.
Pay: ₹20,000.00 - ₹23,000.00 per month
Benefits
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund