- Lead a customer care team supporting US customers via email & chat.
- Drive team performance, QA, SLAs and process improvement.
- Day shift, hybrid role with no night shifts.
- Experience in international BPO/e-commerce non-voice support preferred.
Perks and perks Flexi working, Performance bonus
📌 Customer Care Team Lead (Mumbai)
🏢 Fourc Gemtech
📍 Mumbai
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