- Handle customer queries, complaints, requests, and service-related issues.
- Provide accurate information about products, services, policies, and processes.
- Communicate with customers through phone, email, chat, or other support channels.
- Understand customer concerns and provide appropriate solutions.
- Record customer interactions and update service information in CRM systems.
- Follow defined customer service processes, quality standards, and escalation procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Care Professional (Siliguri)
🏢 Fusion CX
📍 Siliguri
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