Roles & ResponsibilitiesHandle customer queries and provide accurate and timely resolutions. Assist customers with troubleshooting and service-related issues. Handle queries related to prepaid and postpaid services .
Understand customer concerns and provide appropriate information and guidance. Maintain skilled, polite, and customer-focused communication. Communicate effectively in English while handling customer interactions.
Follow process guidelines, company policies, and customer service quality standards. Maintain a high level of customer satisfaction during every interaction.
Candidate Requirements
Good proficiency in English is mandatory.
Minimum qualification: 12th Pass or Any Degree . Freshers and experienced candidates are eligible. Strong communication and customer-handling skills. Good problem-solving and troubleshooting abilities. Customer-focused and professional approach. Comfortable working in 24/7 rotational shifts . Willingness to work as per business and process requirements.
Skills &
Requirements Required SkillsHandle queries related to prepaid and postpaid services.
Preferred
SkillsUnderstand customer concerns and provide appropriate information and guidance.
Experience 0 - 5 years Education 12th Age Range 18 - 30 years Languages Required English SEO Keywords Customer Support ExecutiveCustomer Service ExecutiveEnglish Speaking Customer Support JobFreshers Customer Support Jobs12th Pass Customer Service JobsCall Center Executive JobsContact Center Agent VacancyCustomer Care Executive HiringPrepaid Postpaid Support JobTelecom Customer Service RoleTroubleshooting Support ExecutiveRotational Shift Customer Support24/7 Customer Service JobsEntry Level Customer SupportCustomer Relationship ExecutiveGood Communication Customer ServiceCustomer Service Job OpeningsSupport Specialist PositionCustomer Service RepresentativeEnglish Proficiency Jobs
📌 Customer Care Executive (Bengaluru)
🏢 iSON Xperiences India Private
📍 Bengaluru
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