Telecaller / Admission Counselor Location: Thane (Ghodbunder Road Job Type: Full-time Call and follow up with enquiries received through social media, WhatsApp, website, seminars, and other marketing campaigns. Counsel doctors and healthcare professionals about courses, fees, syllabus, and batch schedules. Convert enquiries into admissions through regular follow-up. Maintain daily call records and update enquiry data in Excel/CRM.

Handle

WhatsApp messages, emails, and student queries professionally. Coordinate with students regarding registrations, fee collection, and documentation. Coordinate with the creative designer for designing and printing certificates, promotional materials, and other institute-related creatives.

Coordinate with marketing promoters and ensure they actively promote IICON courses, share updates, and generate quality enquiries. Coordinate with faculty and the administration team for smooth execution of batches and events.



Achieve monthly admission and follow-up targets.

Maintain skilled communication and build long-term relationships with students.

Skills Required Excellent communication skills in English, Hindi, and Marathi. Strong counselling, convincing, and follow-up skills. Good coordination and organizational abilities. Basic computer knowledge (MS Office, Excel, Email, WhatsApp). Ability to work independently and as part of a team. Positive attitude with a target-oriented approach.

Qualification

Graduate in any discipline.

Experience in telecalling, admissions counselling, customer service, or education is preferred. Freshers with excellent communication Attractive performance-based incentives.

Working Days Monday to Saturday Office Timings: 10:00 AM – 7:00 PM

📌 Customer Care Executive (Thane)
🏢 Jobmygoal consultancy services
📍 Thane