27 Sep
|
Aabhyasa Technologies
|
Gurugram
27 Sep
Aabhyasa Technologies
Gurugram
Aabhyasa Technologies Pvt. Ltd.
Location: Sector 39, Gurugram, Haryana
Job Type: Full-time
Work Mode: On-site
Experience: 1–2 years
Education: Any Graduate
Working Days: Monday to Friday
Weekends: Saturday & Sunday Fixed Off
Shift: Night Shift
Shift Timings: 6:00 PM–3:00 AM / 8:00 PM–5:00 AM
About the Role
Aabhyasa Technologies Pvt. Ltd. is looking for a motivated and customer-focused Customer Support Executive to join our growing team in Gurugram.
This role is ideal for professionals who enjoy customer interaction, sales, lead generation, relationship management, and problem-solving. The selected candidate will be responsible for handling customer communications, supporting sales activities, generating leads, and ensuring a high level of customer satisfaction.
If you have strong communication skills, are confident speaking with customers, and are looking for an opportunity to grow in Customer Support and Sales, we would like to hear from you.
About Aabhyasa Technologies Pvt. Ltd.
Aabhyasa Technologies Pvt. Ltd., headquartered in Varanasi with a branch in Gurugram, conducts webinars and teleconferences across various industries, including Healthcare, Finance, Education, Food & Beverage, Pharmaceuticals, HR & Management, and more.
We help businesses create growth opportunities through digital transformation, customer engagement, and data-driven insights.
Key Responsibilities
- Handle customer interactions through calls, emails, chat, and other communication channels.
- Understand customer requirements and provide appropriate solutions and recommendations.
- Generate new leads through cold calling, email, chat, and other channels.
- Identify potential business opportunities and support the sales process.
- Present and pitch company products and services to prospective customers.
- Follow up with leads and prospects to move opportunities through the sales pipeline.
- Handle customer queries, complaints, service requests, and order-related concerns.
- Provide professional and timely after-sales support.
- Maintain accurate records of customer interactions, leads, follow-ups, and sales activities in CRM software.
- Maintain strong and professional relationships with existing and potential customers.
- Prepare sales reports and provide customer and market feedback.
- Coordinate with internal teams to ensure timely resolution of customer issues.
- Contribute to achieving customer service, lead generation, and sales targets.
Required Skills
- Excellent verbal and written communication skills.
- Strong customer-handling and interpersonal skills.
- Good negotiation and persuasion abilities.
- Solid lead-generation and sales skills.
- Ability to confidently communicate with prospective customers.
- Familiarity with CRM software and basic computer applications.
- Good problem-solving and decision-making skills.
- Ability to multitask and manage multiple customer interactions and follow-ups.
- Strong organizational and time-management skills.
- Customer-focused and professional attitude.
Experience & Qualification
- 1–2 years of experience in Customer Support, Inside Sales, Telecalling, Lead Generation, Business Development, or a related field.
- Freshers with strong communication and sales aptitude may also be considered.
- Any Graduate can apply.
What We Offer
- Competitive salary based on experience and skills.
- Attractive career growth opportunities.
- Exposure to Customer Support, Sales, Lead Generation, and Business Development.
- Opportunity to develop communication, negotiation, CRM, and customer-management skills.
- Professional and collaborative work environment.
- 5-day working schedule.
- Saturday and Sunday fixed weekly offs.
- Opportunity to grow with a developing organization.
Work Schedule Shift 1: 6:00 PM – 3:00 AM
Shift 2: 8:00 PM – 5:00 AM
Working Days: Monday to Friday
Weekly Off: Saturday & Sunday
Work Location: Gurugram, Haryana
Work Mode: On-site
Who Should Apply?
This opportunity is suitable for candidates with experience in:
- Customer Support
- Customer Service
- Inside Sales
- Telecalling
- Telesales
- Lead Generation
- Business Development
- Sales Support
- International Customer Support
Candidates who are confident communicators and interested in building a career in customer service and sales are encouraged to apply.
Apply Now
If you are looking for a stable, growth-oriented opportunity where you can strengthen your customer service and sales skills, apply for the Customer Support Executive position at Aabhyasa Technologies Pvt. Ltd.
Join our team and grow your career with us.
Pay: ₹32,000.00 - ₹42,000.00 per month
Benefits
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Application Question(s):
- Where are you currently located?
(Please mention your current city and locality)
- How much relevant work experience do you have in Customer Support, Inside Sales, Telesales, Telecalling, or Business Development?
- How many years of experience do you have in handling customers through calls, emails, or chat?
- What is your current notice period?
a) Immediate Joiner b) In a week c) 2 weeks d) 1 month
- What was your last drawn monthly salary (in hand)?
- Rate your English Communication Skills.
a) Basic b) Intermediate c) Fluent
Education
- Higher Secondary(12th Pass) (Required)
Experience:
- Customer support: 2 years (Required)
Language:
- English (Required)
Location:
- Gurgaon H.O, Gurugram, Haryana (Required)
Shift availability:
- Night Shift (Preferred)
Work Location: In person
📌 CSE (Customer Support Executive) (Gurugram)
🏢 Aabhyasa Technologies
📍 Gurugram