Team Member- Compliance Advisory (Retail Business)

To provide compliance advisory support across key business segments, ensuring adherence to regulatory requirements and internal policies. The role involves proactive engagement with stakeholders to mitigate compliance risks and enable business growth within the regulatory framework.

Key Responsibilities:

Regulatory Advisory

- Provide compliance advisory support to the following:

- Liabilities Business including Branch Banking and related products. - Payments Business covering Credit cards, UPI, AePS, Payment Aggregators (PA), Payment Gateways (PG), acquiring solutions, and other payment channels.

- Digital Banking advisory on digital platforms, products, and services

- Government agency Business

- Interpret circulars, notifications, and regulatory updates and assess their impact on existing products, processes, and policies.
- Providing compliance advisory for credit card products and lifecycle processes, including sourcing, onboarding, co branding arrangements, customer communications, journeys ensuring adherence to RBI regulations.
- Reviewing Digital Banking Related Products, Policies, Processes and Journeys. It involves giving feedback and advice to ensure the bank processes are comprehensive and compliant with regulatory guidelines
- Act as a point of contact for compliance-related queries from internal stakeholders.

Policy & Framework Management

- Assist in drafting,



reviewing, and updating compliance policies, SOPs, and internal guidelines in line with regulatory changes.
- Support implementation of compliance frameworks, monitoring mechanisms, and control assessments.
- Ensure Compliance policies/SOPs are communicated effectively across departments.

Risk Assessment & Monitoring

- Conduct compliance risk assessments and identify gaps in adherence.
- Advice on mitigation strategies for regulatory and compliance risks.

Regulatory Liaison & Reporting

- Support responses to regulatory inspections, audits, and supervisory observations.
- Assist in preparation and submission of regulatory reports and disclosures.
- Coordinate with internal audit, risk, and legal teams as required.

Qualifications & Experience

- Chartered Accountant / MBA / LLB or equivalent qualified qualification.
- 4 10 years of experience in compliance advisory within banking or financial services including coverage of credit card compliance.
- At least, 5 years of work experience in second line of defence Compliance function of a Bank
- Strong understanding of banking regulations, payment systems including credit cards, and digital banking frameworks.
- Strong knowledge of RBI guidelines and other regulations.
- Ability to engage with senior stakeholders and provide practical compliance solutions.

This is a Public document.

📌 Compliance advisory - Credit cards (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai