Job Tittle: IT Executive Shift: Rotational shift Pixis (Leapus Technologies Pvt. is a next-generation marketing-AI platform that harnesses the targeting capabilities of social media and digital advertising platforms. It takes an end-to-end approach to the identification, creation, and optimisation of ads — collecting data, understanding target-group behaviour, creating the ad, and delivering the right content at the right time, so every customer receives uniquely relevant advertising on a one-to-one basis. Pixis works with brands such as Swiggy, Amazon, Rapido, HDFC Bank, TATA AIG, Yes Bank, GoAir, Livspace, and MPL Gaming, delivering an average upside of around 50% on CPL, CPI, CPC, and CPM, along with a significant improvement in acquired customer LTV.

The IT Executive handles day-to-day IT support for employees, maintains the IT asset inventory, manages the office network, and assists the IT Manager with new IT projects and system rollouts. The role requires a minimum of 2 years of hands-on IT operations experience and a strong, practical grasp of IT infrastructure and best practices. The role is based in Bangalore, India and supports the Bangalore office and India-based employees, with remote support extended to other Pixis group entities as needed.

The IT Executive works closely with the People team on new-hire and exit processes and with vendors on hardware procurement and repairs.

Responsibilities are organised by area and are carried out under the direction of the IT Manager. IT Support • Troubleshoot and resolve hardware, software, and access issues for employees on macOS, Windows, and mobile devices.

- Log and track tickets, resolve them within agreed timelines, and escalate to the IT Manager when needed.
- Set up laptops and accounts for new hires; Maintain simple how-to guides and conduct IT orientation for new employees. IT Asset Inventory • Maintain an up-to-date inventory of all hardware assets — assignment,



serial number, condition, warranty, and location.
- Coordinate laptop procurement, tagging, deployment, repairs, and secure disposal of old equipment.
- Track software licenses and remove unused licenses to control cost.

Network

Management • Manage and monitor the office network — firewalls, switches, Wi-Fi access points, and internet links.

- Troubleshoot connectivity and performance issues; make routine configuration changes as approved.
- Keep network documentation current and coordinate with ISP and building IT teams when required. IT Projects & Systems • Assist in the design and deployment of new IT systems and services — office setups, network upgrades, and tool rollouts.
- Assess vendors and test current hardware and software before company-wide rollout.
- Monitoring & Improvement • Monitor the performance of IT systems and report issues, ticket trends, and costs to the IT Manager.
- Recommend improvements to IT infrastructure, tools, and processes.
- Ensure endpoint security basics are in place — device management enrolment, patching, and antivirus/EDR coverage. Liaise with hardware suppliers, repair centres, ISPs, and software vendors for quotes, orders, warranty claims, and renewals.
- Minimum 2 years of experience working in IT operations or IT support. Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems. Hands-on experience with office networking — firewalls, switches, and access points — including basic configuration and troubleshooting. Working knowledge of Windows and macOS troubleshooting, and of Google Workspace or Microsoft 365 user administration. Excellent IT skills and a strong ability to prioritise across tickets, projects, and walk-up requests. A firm grasp of IT infrastructure and operations best practices. Good communication skills — able to explain technical issues clearly to non-technical employees and leadership.

📌 Commercial Executive with Training and Development (Bengaluru)
🏢 Pixis
📍 Bengaluru