Job Title : Apprentice Department : Commercial Sub Department : Sales Support- EXIM Reporting : Zonal Sales Support Supervisor / Manager
Role Summary: Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.
Core Responsibilities
Support to outside sales / Inside Sales for
Rates filing . Arrange to quote rate / on carriages to the customers on behalf of outside/ Inside sales. File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy. Follow up with the customers for booking (Quotation follow-up) Contact with Pricers on Freight and
DDSM claims Act as Complete Backup for Outside Sales / Inside Sales linked. Respond to Sales Leads assigned. Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS, intermodal, CEVA...)
Promote –
SPOTON
– Digital Products – Act as Support to customers on All SPOTON related commercial queries. Handle Digitalized Customers – SPOTON queries Handle rate disputes of customers and
RFI Closure
Key Performance Indicators
Need to respond to All sales leads assigned within 14 days All target quotations to be followed up within maximum 48 hours of sending with Pricers.
Qualifications and Skill Sets
Minimum graduate. Good written and verbal communication skills. MS office skills. Go-getter and pro-active approach. Valuable analysis skills.