- Coordinate and manage outstanding debts of existing customers and assess eligibility for
extending further credit.
- Work closely with the Accounts department to manage payment collections, resolve
account-related queries, and issue credit notes.
- Handle debt recovery actions for delayed or missed payments, including initiating service
restrictions or appropriate corrective actions.
- Maintain solid coordination with accounts teams to ensure smooth account operations
and timely recovery of outstanding dues.
- Define, implement, and manage customer credit terms and conditions.
- Ensure timely and effective collection of all outstanding debts and customer payments.
- Negotiate repayment plans with customers when required.
- Maintain regular communication with clients to ensure invoice clarity and readiness for
payment.
- Resolve outstanding invoice-related queries both internally and externally.