Khushbu Auto Finance Limited (KAFL) is an NBFC specializing in vehicle finance, incorporated in 1994 and a wholly-owned subsidiary of Atul Auto Limited. The company is headquartered in Rajkot, Gujarat, and operates across multiple states in India. KAFL is focused exclusively on financing three-wheelers and serves customers in the auto-finance segment.
Key Responsibilities
- Conduct regular field visits to customers for EMI collection and recovery of overdue payments.
- Follow up with customers through calls and personal visits regarding pending EMIs.
- Manage assigned customer accounts and ensure timely collection as per company guidelines.
- Achieve assigned daily, weekly and monthly collection targets.
- Maintain regular follow-up with overdue and delinquent accounts.
- Maintain good customer relationships while handling payment-related queries and concerns professionally.
- Collect and update Promise-to-Pay (PTP) commitments and ensure timely follow-up.
- Identify difficult/chronic overdue cases and escalate them to the reporting manager.
- Maintain accurate collection records, visit reports and daily MIS.
- Coordinate with the branch, sales and other internal teams for resolution of customer/payment-related issues.
- Ensure collection activities are carried out professionally and in accordance with company policies and applicable guidelines.
Candidate Profile
- Qualification: Graduate in any discipline.
- Experience: 1–3 years of experience in collection/recovery, preferably in NBFC, banking or vehicle finance.
- Candidates with experience in three-wheeler/vehicle finance collection will be preferred.
- Good communication and customer-handling skills.
- Strong follow-up, negotiation and persuasion skills.
- Comfortable with field work and local travel in the assigned area.
- Basic knowledge of MS Office/Excel and collection-related systems.
- Target-oriented, responsible and disciplined approach to work.
- Valid two-wheeler driving licence and own two-wheeler preferred.
Benefits
- PF & ESIC included in CTC.
- Gratuity as per statutory norms.
- Group Personal Accident Insurance Policy.
- Group Medical Insurance coverage up to ₹1.25 Lakhs.
- 35 paid leaves per year after completion of one year of service.
What We Offer
- Opportunity to work with a professionally managed NBFC.
- Exposure to the vehicle-finance and collections domain.
- Career growth opportunities based on performance.
Interested candidates can share their updated resume on WhatsApp.
Pay: ₹13,000.00 - ₹17,000.00 per month
Perks
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Collection Executive (Gurugram)
🏢 Khushbu Auto Finance
📍 Gurugram
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