Client Success Executive (Bengaluru)

Client Success Executive (Bengaluru)

27 Sep
|
Talent Vision Services
|
Bengaluru

27 Sep

Talent Vision Services

Bengaluru

Job Overview

We are looking for an experienced Investment Coach with strong, well-rounded mutual fund and portfolio advisory knowledge to manage high-value client relationships, conduct in-depth portfolio reviews, and drive significant investment growth. This role requires the ability to profile clients accurately, analyze portfolios and fund factsheets, and advise confidently across fund categories.

Key Responsibilities

Sales & Business Development

Make 250+ dialed calls per day to potential and existing clients, with a focus on high-value conversations and conversions.

Achieve approximately 3 hours of talk time daily.

Drive monthly and quarterly business targets through proactive outreach and high-quality advisory conversations.

Identify and drive additional investment opportunities from existing clients through deep portfolio understanding.

Client Engagement & Relationship Management

Build and maintain solid, long-term relationships with clients, including high-net-worth and complex-portfolio clients.

Conduct thorough client profiling , including risk profiling questions to assess risk appetite, investment horizon, liquidity needs, and financial goals.

Provide sophisticated, personalized guidance to help clients make informed investment decisions.

Lead regular, in-depth portfolio discussions and reviews.

Investment Analysis & Portfolio Advisory

Demonstrate strong command of mutual fund categories (Equity, Debt, Hybrid,

Solution-Oriented, Other schemes) and their sub-categories as per SEBI classification.

Clearly explain the difference between arbitrage funds and hedge funds/strategies,

and when each is suitable for a client.

Analyze client portfolios holistically , assessing asset allocation, diversification,

overlap, risk concentration, and alignment with goals.

Read and interpret a fund factsheet in detail , including expense ratio, AUM,

portfolio holdings, sector allocation, benchmark comparison, risk ratios (standard deviation, Sharpe ratio, beta),



and fund manager commentary.

Recommend suitable mutual fund investment opportunities and portfolio rebalancing strategies aligned with client goals and risk profiles.

Mentor junior Tele RMs on investment concepts and client advisory skills where required.

Requirements

Education

Bachelor's degree in Finance, Commerce, or a relevant discipline; a postgraduate qualification in Finance is an added advantage.

Experience

Minimum 3+ years of experience in sales and advisory roles within financial services,

mutual funds, wealth management, or banking.

Demonstrated experience in portfolio discussions, client profiling, and target-driven advisory sales.

Mandatory Certification

NISM Series V-A: Mutual Fund Distributors Certification is mandatory (certified candidates strongly preferred).

Additional certifications (e.g., NISM Series X-A/X-B for Investment Advisers, CFP)

are a plus.

Skills

Excellent communication and consultative selling skills in English and Hindi.

Advanced mutual fund and market knowledge, including:

Categories and sub-categories of mutual funds as per regulatory classification.

Client risk-profiling questions and frameworks.

Difference between arbitrage funds and hedge funds.

Portfolio analysis techniques (asset allocation, diversification, overlap analysis).

Reading and interpreting mutual fund factsheets.

Strong presentation, negotiation, and objection-handling skills for high-value conversations.

Proficiency in Microsoft Office tools and CRM systems.

Personal Attributes

Highly goal-oriented with a track record of exceeding business targets.

Strong ownership, accountability, and ability to work independently.

Trusted advisor mindset , able to build credibility with sophisticated clients.

Ability to mentor and guide junior team members.

Comfortable working in a high-volume, target-driven calling environment.

Working Conditions

Working Hours: 9:30 AM to 5:30 PM

Working Days: Monday to Friday

Saturday: Alternate Saturdays working

Weekly Off: Sunday fixed off

📌 Client Success Executive (Bengaluru)
🏢 Talent Vision Services
📍 Bengaluru

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