About the Role

We are looking for a proactive, creative, and client-focused Client Servicing Executive to join our team. The ideal candidate will be responsible for managing client relationships, coordinating with internal creative teams, understanding client requirements, and ensuring the timely execution of campaigns and deliverables.

Key Responsibilities

- Act as the primary point of contact between clients and the internal creative/digital teams.
- Understand client requirements, briefs, objectives, and brand communication needs.
- Coordinate with the Creative, Copy, Social Media, Design, Video, and Performance Marketing teams to ensure smooth execution.
- Develop and communicate creative ideas, campaign concepts, content themes, and social media requirements.
- Prepare and review Bengali and English captions, copies, content ideas, and communication material as required.
- Ensure that Bengali content is linguistically accurate, grammatically correct, culturally relevant, and aligned with the client's brand tone.
- Translate client requirements and creative concepts between Bengali and English whenever required.
- Participate in client calls and meetings and communicate confidently in Bengali and English.
- Prepare clear and detailed creative briefs for the internal team.
- Track project timelines, approvals, feedback, revisions, and final deliverables.
- Follow up with clients for approvals, feedback, assets, and other necessary information.
- Ensure that client expectations are clearly communicated to the internal team and deliverables are aligned with the brief.
- Maintain strong and professional relationships with clients.




- Stay updated with Bengali cultural trends, social media trends, festivals, topical conversations, and regional audience behaviour to contribute relevant content ideas.
- Identify opportunities for new campaigns, content formats, and creative initiatives for clients.
- Handle multiple accounts and projects while maintaining quality and timelines.

Mandatory Language & Creative Skills
- Fluent in Bengali – both written and spoken.
- Excellent understanding of Bengali grammar, vocabulary, expressions, and cultural nuances.
- Ability to independently write or review Bengali captions, social media copies, campaign lines, content ideas, and creative communication.
- Ability to convert a basic client requirement into a clear creative/content idea.
- Robust command of English for client communication, documentation, and internal coordination.
- Candidates who can understand the difference between literal translation and natural, audience-friendly Bengali communication will be preferred.

Required Skills
- Strong client communication and relationship-management skills.
- Excellent verbal and written communication.
- Creative thinking and an understanding of digital/social media content.
- Good knowledge of social media platforms and current content trends.
- Strong coordination and follow-up skills.
- Ability to manage multiple clients and deadlines simultaneously.
- Good understanding of branding, content, campaigns, and digital marketing.
- Proficiency in MS Office/Google Workspace and basic project-management tools.
- Ability to work in a fast-paced creative-agency environment.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Client Servicing Executive (Kolkata)
🏢 Brrandom Media
📍 Kolkata