RenB Digital is a Pune-based, full-service design, branding and digital marketing agency. Over the past eight years we have served 100-plus SME clients across India, the USA and Canada, the Middle East and Spain, delivering UI/UX and branding, web and app development, digital marketing, SEO, and emerging AI/ML, AR/VR and DevOps solutions. We combine strong creative quality with end-to-end execution and lasting client relationships.
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This is a full-time remote role for a Client Relationship Manager.
The Client Relationship
Manager will be responsible for managing and nurturing client relationships, ensuring client satisfaction, and identifying opportunities for upselling and cross-selling. The role involves regular communication with clients, understanding their needs, resolving issues, and providing exceptional customer service.
The Client Relationship
Manager will also collaborate with internal teams to coordinate and deliver client projects.
Attributes:
- Excellent communication and interpersonal skills
- Robust problem-solving and negotiation abilities
- Experience in managing client relationships and providing customer support
- Ability to understand client needs and provide tailored solutions
- Organizational and time management skills
- Proficiency in CRM software and Microsoft Office Suite
- Ability to work independently and remotely
- Proactive and self-motivated attitude
- Experience in the digital marketing industry is a plus
- Bachelor's degree in Business Administration, Marketing, or related field.
Job Types: Full-time, Permanent
Benefits:
- Work from home
Experience:
- Client Relationship Management: 3 years (Required)
- WORK done in a Digital Marketing Agency: 1 year (Required)
Language:
- English (Required)
Work Location: Remote
📌 Client Services Executive (Pune)
🏢 RenB Digital
📍 Pune
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