About Us

ABRV Services is a service partner working with Red Bricks Property Management, a US-based property management company specializing in residential property marketing, leasing, tenant relations, and maintenance coordination. We are looking for enthusiastic, customer-focused, and professional individuals with excellent English communication skills to join our growing remote team.

Key Responsibilities

- Market available rental properties and respond promptly to rental inquiries.
- Handle inbound and outbound phone calls with prospective tenants, existing tenants, property owners (landlords), and vendors.
- Communicate professionally through phone calls, emails, text messages, and other communication platforms.
- Schedule property showings and assist prospective tenants throughout the leasing process.
- Coordinate maintenance requests by assigning work orders to vendors and ensuring timely completion.
- Follow up with tenants, landlords, and vendors to ensure maintenance issues are resolved satisfactorily.
- Build and maintain strong professional relationships with landlords, tenants, vendors, and prospective clients.
- Provide exceptional customer service by addressing client concerns in a courteous, professional, and timely manner.
- Maintain accurate records of client interactions, leasing activities, maintenance requests, and property updates in company systems.
- Collaborate with internal teams to ensure smooth day-to-day property management operations.
- Prioritize multiple tasks efficiently while meeting deadlines in a fast-paced environment.
- Adhere to company policies, quality standards, and communication guidelines.

Required Skills

- Excellent verbal and written English communication skills with a neutral accent.
- Strong email writing and professional text communication skills.




- Confidence in handling both inbound and outbound client calls.
- Excellent customer service, interpersonal, and relationship management skills.
- Strong organizational, time management, and problem-solving abilities.
- Basic computer proficiency with the ability to quickly learn CRM and property management software.
- Ability to multitask, work independently, and collaborate effectively within a remote team.
- High level of professionalism, accountability, and attention to detail.

Experience & Qualifications

- Minimum 2 years of work experience is mandatory.
- Experience in Voice Support / International Voice Process is preferred.
- Experience working with US-based companies or US clients will be an added advantage.
- Experience in real estate or property management is a plus but not mandatory.
- Education: Minimum 12th Pass. Graduates in any discipline are preferred.

Work From Home Requirements

- Candidates must have their own laptop for work purposes.

Work Details

- Work Location: Remote (Work from Home)
- Working Hours: 6:30 PM IST to 3:30 AM IST (US Shift)
- Work Schedule: Five days a week with two weekly offs.
- Weekend Availability: Candidates may be required to work on weekends based on business requirements. In such cases, two weekly offs will be provided on weekdays.
- Joining: Immediate joiners are preferred.

What We Offer

- Opportunity to work with a growing US-based property management company.
- Remote work flexibility.
- Five-day work week with two weekly offs.
- Supportive, collaborative, and performance-driven work environment.
- Career growth and advancement opportunities based on performance.
- Exposure to the US property management and real estate industry.

Pay: ₹20,000.00 - ₹40,000.00 per month

Advantages

- Work from home

Work Location: Remote

📌 Client Service Executive/Operations Executive (India)
🏢 ABRV Services
📍 India