We are looking for an experienced and proactive CRT Executive – Client Relationship Team to manage client coordination, regular follow-ups, and relationship management for Australian clients. The ideal candidate should have excellent communication skills, solid follow-up abilities, and the confidence to coordinate with international clients professionally.
Key Responsibilities
- Manage day-to-day communication and coordination with Australian clients.
- Conduct regular client follow-ups and ensure timely responses.
- Maintain strong and professional client relationships.
- Coordinate with internal teams to ensure client requirements are addressed.
- Track client requests, updates, and pending actions.
- Follow up with relevant teams for timely resolution of client requirements.
- Maintain accurate records of client communication and follow-ups.
- Handle client queries professionally and escalate issues whenever required.
- Ensure smooth communication between clients and internal stakeholders.
- Support overall client relationship management and retention
Candidate Requirements
- 4+ years of relevant experience in Client Relationship, Client Coordination, Customer Success, Account Management, or a similar role.
- Excellent verbal and written communication skills.
- Strong follow-up and coordination skills.
- Confident in handling international clients.
- Professional and customer-oriented approach.
- Strong organizational and time-management skills.
- Ability to multitask and manage multiple client requirements.
- Experience working with international/Australian clients will be an advantage
What We Offer
- Opportunity to work with an established MNC environment.
- Exposure to Australian clients and international business operations.
- Professional and growth-oriented work environment.
- Competitive compensation of up to 60,000 per month, based on experience and suitability
Pay: Up to ₹60,000.00 per month
Experience
- Customer relationship management: 1 year (Required)