99

Job Title: Customer Support Chat with Upselling (Level 12)

Location: Vikhroli (Relocation accepted)

Work Mode: Work From Office (WFO)

Shift: 24x7 rotational

Role & Responsibilities

- Handle international customer chat and voice interactions with professionalism.
- Deliver excellent customer service while identifying opportunities for upselling.
- Ensure customer satisfaction and adherence to process guidelines.

Eligibility
- Education: HSC (12th pass) or Graduate
- Experience: Minimum 1+ year in International Voice/Chat process (Level 12).

- Documentation (Mandatory):
- Previous company relieving/experience letter
- Current company offer letter & pay slips

- Highest education PDC/Degree
- ID Proof PAN Card & alternate ID proof

- Updated photograph

Compensation & Benefits

- CTC Range:



4.18 LPA 6.5 LPA (based on experience & performance)
- Cab Facility: Provided both ways within transport boundary; relocation required if outside coverage

Interview Process
- HR Written Versant (Cut-off: 58+) Typing Test (35 WPM, 95% accuracy) Operations Round

Key Skills
- Solid written and verbal communication skills
- Customer service orientation with upselling ability
- Ability to work in rotational shifts
- Confidence in handling international customers

Apply Now Send your CV to: [email protected]

WhatsApp CV

Jahnvi - (phone hidden)

Lalit - (phone hidden)

Shubham - (phone hidden)

Thanks

📌 Chat Process Executive (Navi Mumbai)
🏢 FutureHeights Training and Consultant
📍 Navi Mumbai