27 Sep
|
WILDFIT WELLNESS PRIVATE
|
Pune
27 Sep
WILDFIT WELLNESS PRIVATE
Pune
About WILDFIT
At Wildfit Wellness, we are committed to transforming lives through science-backed fitness, nutrition, and lifestyle coaching. We are a dynamic and passionate team focused on helping individuals become the best version of themselves through sustainable wellness solutions.
We are looking for an experienced and hands-on Center Head who can take complete ownership of the day-to-day functioning and overall performance of a WILDFIT center.
The ideal candidate should be comfortable balancing team leadership, client experience, sales, business development, operations, and performance management . Prior experience in the fitness or wellness industry is preferred but not mandatory ; candidates with strong experience in team handling, business development, and leadership roles are encouraged to apply.
Key Responsibilities
- Oversee day-to-day center operations , ensuring readiness, hygiene, discipline, and adherence to WILDFIT standards.
- Lead and manage the center team, including attendance, schedules, daily briefings, performance, and accountability .
- Maintain solid floor presence and ensure a premium member experience, training quality, and timely resolution of concerns.
- Drive sales, conversions, renewals, upgrades, referrals, and monthly revenue targets .
- Ensure timely lead follow-ups, BCA updates, CRM hygiene, and accurate client data .
- Monitor member engagement, retention, drop rates, and recovery actions .
- Build a strong center culture through member engagement, challenges, events, and community activities .
- Track and report center performance, sales, attendance, collections, and operational issues to management.
- Support recruitment, onboarding, training, and performance improvement of the center team.
- Take complete ownership of overall center performance, client experience, and operational discipline .
Candidate Profile
- 3–4+ years of relevant professional experience , preferably in a leadership, team management, business development,
sales, operations, or center management role.
- Experience in the health, fitness, wellness, nutrition, or allied industry is preferred but not mandatory .
- Strong experience in team handling, people management, and performance management .
- Proven experience in business development, sales, client management, or revenue-driven roles .
- Demonstrated ability to take ownership of operations and lead a team towards defined targets.
- Solid leadership, communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced, target-driven, and customer-facing environment .
- Comfortable taking hands-on ownership of team performance, business growth, and day-to-day operations .
- Experience with CRM, reporting, attendance, or performance-tracking systems will be an added advantage.
What We Are Looking For We are looking for a strong people leader with a business-oriented mindset who can take ownership of a center, lead teams, drive business growth, and deliver a strong customer experience. While experience in the health and fitness industry is an advantage, candidates from other industries with strong team-handling, business development, and leadership experience will also be considered .
Key Skills & Competencies
- Strong leadership and people-management skills
- Excellent communication and interpersonal skills
- Sales and conversion orientation
- Client relationship management
- Team accountability and performance management
- Problem-solving and decision-making
- Strong operational discipline
- Data and CRM orientation
- Ability to multitask and manage a fast-paced center
- High energy and ownership mindset
- Strong understanding of customer experience and retention
What We Are Looking For We are looking for someone who is hands-on, accountable, people-oriented, and business-focused
- someone who can independently run the center, lead the team, engage with members, drive sales and retention, and ensure that WILDFIT standards are consistently maintained.
📌 Center Head (Pune)
🏢 WILDFIT WELLNESS PRIVATE
📍 Pune