Looking For Immediate Joiners for Learning Admin for Capgemini

Initially this will be 6month contract base role

5days

Location: Mumbai/Pune/Chennai/Hyderabad

Immediate joiner only

Interested Candidates can apply to mail [email protected] or whatsup on this number (phone hidden)

- Handle the client communication and client Reporting part.
- Handle the complex problem raised by client and provide solution.
- Responsible for timely and accurate processing of end to end training management, employee requests according to the project deadlines
- Provide expected quality of deliverables.
- Interaction with Client daily via phone and email, work on resolving L&D; related issues, cooperate with other delivery team members, and ensure that the documentation is up to date.
- The role purpose is also to ensure knowledge sharing with other team members and work coordination in the team.
- Solid Analytical skills for the reporting.
- Technology troubleshooting skills.

Mention the keywords for searches Required experience is 4 to 6 years.

- Minimum graduation is required

Roles & Responsibilities:
- Works with designated stakeholders to gather and finalize commitments amounts, licenses, vouchers, and learning credits, other training products to meet contractual thresholds.
- Monitors progress toward reaching commitment thresholds and provides status reporting to Contract Management core team.
- Raises iSOWs for regional commitments; raises PO for signed off contracts




- Cooperates with Procurement and Finance teams to finalize contracts.
- Allots licenses/amounts/vouchers/learning credits etc. per finalized regional commitments.
- Works with and escalates issues to L&D; contract owners as needed.
- Maintains related process documentation and procedures updates if required
- Maintains additional purchase of licenses or vouchers or any other products under the contract.
- Maintains day-to-day administration of implemented contracts license distribution and tracking the usage, reporting, resolving minor issues, re-directing queries to proper sources, etc.
- Maintains collaborative relationships with vendors and internal stakeholders.
- Reporting.
- Invoicing.
- Initiate and monitor processing of external invoices and process internal charging.
- Handle regular communication with the Client counterparts and build relationship with them for the future delivery.
- Continually seek out ways to improve Client satisfaction.
- Build the positive and supportive team culture and help team to improve efficiency.
- Knowledge of SAP Success Factors Learning would be an advantage.
- Demonstrate expertise in managing both internal and external clients.
- Handle client communication and reporting.
- Complete assigned ticket within the deadline.
- Exhibit strong problem-solving and business acumen skills.
- Demonstrate advanced proficiency in written and verbal communication skills.

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