Welling Homeopathy Clinics is looking for a Business Development Manager to manage and convert our online consultation leads into patients who start treatment.
This is a sales and patient conversion role, not a digital marketing role.
What you will do
- Speak with prospective patients who enquire through our online channels.
- Follow up with patients after their consultation with our doctors.
- Understand their concerns, questions and reasons for hesitation.
- Explain the treatment process, fees and next steps.
- Handle objections and build confidence.
- Follow up systematically with interested prospects.
- Convert qualified leads into patients who start treatment.
- Maintain lead and follow-up records in our CRM.
- Track conversion and revenue targets.
- Coordinate with doctors when a patient needs further medical clarification.
What this role is NOTThis is NOT a Digital Marketing or Performance Marketing position.
You will not be responsible for:
- Running Meta or Google Ads
- SEO
- Social media management
- Content creation
- Generating advertising campaigns
Our marketing activities generate the enquiries.
Your responsibility begins when the lead enters the system. You will be responsible for moving the prospect through:
Who we are looking forWe want someone who is genuinely good at sales and closing.
You should be
- Confident on phone and WhatsApp
- A strong communicator and listener
- Comfortable discussing treatment fees
- Good at handling objections
- Persistent and disciplined with follow-ups
- Comfortable working with sales targets
- Empathetic, professional and trustworthy
- Experienced in sales, counselling, healthcare sales or consultative selling
Healthcare experience is an advantage but not mandatory. If you enjoy talking to people, understanding their concerns and closing sales, this role could be a good fit.