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n Company Description Seven Oceans Teleservices Pvt. Ltd. is a messaging-focused CPaaS (Communication Platform as a Service) provider that helps brands connect with consumers from hyperlocal to global scale. Through SMS, WhatsApp, RCS, and IVR solutions, the company enables businesses across industries to build more personal, omni-channel customer interactions.

Its tools are designed to support organizations of any size in creating immersive experiences and leveraging personalized content at scale.

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nRole Description The Business Development Manager – CPaaS (WhatsApp, RCS, SMS, Voice) is a full-time, on-site role based in Borivali. This role is responsible for identifying and qualifying current business opportunities, building and managing a robust sales pipeline, and driving revenue growth for the company’s messaging and voice solutions.

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nDay-to-day responsibilities include engaging prospective clients, presenting CPaaS offerings, developing tailored proposals, and negotiating commercial terms to close deals.

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nThe Business Development Manager will collaborate closely with marketing, product, and technical teams to align client needs with solution capabilities, ensure smooth onboarding, and support long-term account growth.

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nThe role also involves tracking market trends, competitor activity,



and customer feedback to refine go-to-market strategies and support continuous improvement of sales processes.

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nQualifications

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- 2-3 years of experience with CPaaS, messaging platforms (WhatsApp, RCS, SMS), and voice/IVR solutions, ideally in telecom, SaaS, or digital communication industries.
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- Strong business development and B2B sales skills, including lead generation, pipeline management, and deal negotiation.
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- Ability to develop and present compelling commercial proposals, including pricing, value articulation, and ROI justification.
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- Excellent relationship management skills, with the ability to build trust, maintain long-term client partnerships, and collaborate cross-functionally.
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- Solid understanding of omni-channel marketing, customer engagement strategies, and data-driven decision-making.
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- Strong communication and presentation skills, with proficiency in explaining technical concepts in simple business language.
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- Comfort working with CRM tools, sales reporting, and basic analytics to track performance and optimize activities.
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- Bachelor’s degree in Business, Marketing, Communications, or a related field; relevant industry certifications are an advantage.
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- Prior experience in a similar Business Development or Account Management role in CPaaS, telecom, or enterprise messaging is highly beneficial.
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- Self-driven, target-oriented work style, with the ability to operate effectively
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📌 Business Development Manager - CPaaS (WhatsApp, RCS, SMS, Voice) (Borivali)
🏢 Seven Oceans Teleservices
📍 Borivali