Location: Gurgaon (Work from Office)
Experience: 2–5 Years
Compensation: Up to ₹6 LPA
Employment Type: Full-Time, Permanent
Working Days: 6 Days a Week
About the Role
As a Business Development Associate at HULP, you will be responsible for engaging prospective clients, understanding their needs and expectations, and converting relevant opportunities into long-term customer relationships.
You will play an key role in expanding HULP’s client base and driving business growth by demonstrating how HULP can simplify and improve the way a family manages everyday life.
This is not a traditional tele-calling or outbound sales role. We are looking for someone who has built a strong sales foundation through experience in prospecting, cold calling, lead generation, objection handling, follow-ups, and conversion — and can now apply those skills in a more premium, relationship-led environment.
The role requires excellent communication, commercial judgement, curiosity, and the ability to build trust with discerning customers.
Key Responsibilities
- Engage with prospective clients and build meaningful conversations around their lifestyle, household requirements, and expectations.
- Understand customer needs, challenges, priorities, and lifestyle patterns to identify where HULP can add meaningful value.
- Clearly communicate HULP’s offering and demonstrate how our services can simplify and improve the way a family manages everyday life.
- Build, manage, and consistently nurture a strong pipeline of prospective clients.
- Drive client acquisition by moving qualified opportunities through the sales journey from initial engagement to conversion.
- Conduct thoughtful, consultative conversations rather than relying on transactional sales pitches.
- Handle customer questions, concerns,
and objections with confidence, maturity, and strong commercial judgement.
- Own the relationship through the sales process and ensure a seamless transition from conversion to client onboarding.
- Maintain strong communication with newly acquired clients and ensure expectations are clearly captured and effectively handed over for service delivery.
- Identify opportunities to deepen client relationships and introduce relevant HULP services as the relationship evolves.
- Maintain accurate records of prospects, opportunities, conversations, follow-ups, and conversions on the CRM.
- Track sales activity, pipeline movement, conversion metrics, and contribute towards business and revenue objectives.
- Capture customer feedback and market insights to strengthen HULP’s sales proposition and overall customer experience.
- Work closely with relevant internal stakeholders to ensure commitments made during the sales process translate into a seamless client experience.
What We’re Looking For
- 2–5 years of experience in sales, business development, client acquisition, relationship management, inside sales, or a similar customer-facing role.
- Prior experience with cold calling, outbound prospecting, lead generation, and converting opportunities.
- Excellent verbal and written communication skills with the ability to hold engaging, articulate, and meaningful conversations.
- Strong ability to understand customer needs and translate them into relevant solutions.
- Experience managing prospects across different stages of the sales funnel.
- Strong objection handling, negotiation, follow-up, and closing skills.
- Demonstrated ability to build relationships and influence buying decisions.
- Comfortable working towards business, conversion, and revenue objectives.
- Strong ownership, persistence, and follow-through.
- Graduate in any discipline.
Preferred Skills
- Strong consultative selling and relationship-building skills.
- Confident, articulate, polished communication style.
- Excellent listening, discovery, and questioning skills.
- Strong commercial awareness and understanding of customer value.
- Ability to build rapport quickly and establish credibility with prospective clients.
- Persistent without being transactional or pushy.
- Comfortable navigating nuanced and high-value customer conversations.
- Strong organisational skills and attention to detail.
- Experience in premium hospitality, luxury, lifestyle, concierge, real estate, financial services, memberships, or other high-touch businesses will be an advantage.
Why HULP
- Be part of a company creating an entirely new category in premium home and lifestyle management.
- Work directly with discerning customers and build relationships that go beyond transactional sales.
- Work on a differentiated proposition where understanding the customer matters as much as the conversion.
- Take high ownership from day one and directly contribute to HULP’s client acquisition, customer base, and commercial growth.
- Build a career across business development, sales, client relationship management, and commercial strategy.
Immediate joiners preferred.
📌 Business Development Associate (Gurugram)
🏢 Hulp
📍 Gurugram