- Support roll-out of Salesforce application in V-Guard (Priority focus Sunflame Business)
- Act as a Business Analyst for all developments and enhancements in SFDC and related Sales tech platforms
- Perform business testing and validation of change requests, enhancements, and new developments implemented on the SFDC platform.
- Support sales operation activities managed through SFDC.
- Administer user management activities in the SFDC application, including user creation, modification, access management, and support.
- Collaborate with project teams to plan and execute user training, knowledge-sharing, and adoption initiatives.
- Coordinate with business stakeholders, IT teams, and vendors to ensure timely delivery of solutions aligned with business objectives.
- Support process improvement initiatives and drive the adoption of new features, system enhancements, and business process automation across the organization to improve operational efficiency and user productivity.
Preferred candidate profile
- BE/BTech/MBA/BSc/BCA/MCA
- Excellent analytical thinking and problem-solving skills
- Experience in any Sales CRM preferably Salesforce
- Knowledge of AWS, Tableau, Mobile application is a plus
- Should have positive communication skills. Should be proficient in English and Hindi.