27 Sep
|
Bloom Hire
|
Noida
BPO – Client Acquisition | Manager / AGM / GM
Location: Noida
Employment Type: Full-Time
Work Mode: Work From Office
Experience: 8–10 Years
Qualification: Graduate
CTC: ₹15–20 LPA
Notice Period: Immediate to 30 Days
We are looking for an experienced BPO – Client Acquisition professional at the Manager / AGM / GM level to drive new client acquisition, business development, and revenue growth for our BPO services.
The ideal candidate should have a strong track record in BPO sales, client acquisition, solution selling, lead generation, and end-to-end business development , with experience engaging domestic and/or international clients.
This role is suited for a hands-on business development leader who can build a strong sales pipeline, identify outsourcing opportunities, engage CXO-level decision-makers, and convert prospects into long-term BPO engagements.
Key Responsibilities
- Drive new client acquisition for BPO and outsourcing services.
- Identify and develop new business opportunities through LinkedIn, email campaigns, cold calling, networking, referrals, industry events, and client meetings .
- Identify prospective domestic and international clients with outsourcing requirements.
- Build and maintain relationships with CXOs, business heads, procurement teams, and key decision-makers .
- Manage the complete sales cycle from lead generation and qualification to proposal, negotiation, and closure .
- Understand client requirements and work with internal teams to develop appropriate BPO solutions.
- Prepare and deliver business proposals, presentations, commercial proposals, and sales pitches .
- Build and maintain a healthy sales pipeline and ensure accurate CRM management.
- Achieve monthly, quarterly, and annual client acquisition and revenue targets .
- Coordinate with Operations, Recruitment,
and other internal teams for smooth client onboarding and transition.
- Develop market strategies to expand the BPO client base and increase revenue.
- Track market trends, competitor activity, and emerging outsourcing opportunities.
- Maintain strong post-sales relationships to identify opportunities for account growth and additional business.
Preferred BPO Process Experience Candidates with experience selling or acquiring clients for the following services will be preferred:
- Customer Support
- Technical Support
- Sales / Telesales Processes
- Lead Generation
- Backend Operations
- Chat & Email Support
- Recruitment Process Outsourcing (RPO)
Candidate Profile
- Graduate in any discipline; MBA/PGDM is an advantage.
- 8–10 years of experience in BPO Sales / Business Development / Client Acquisition.
- Proven track record of new client acquisition and revenue generation .
- Solid experience in B2B sales and outsourcing/business-process solutions.
- Experience handling domestic and/or international clients .
- Strong understanding of BPO services and outsourcing models.
- Excellent communication, presentation, negotiation, and closing skills.
- Strong stakeholder and relationship management capabilities.
- Experience working with senior decision-makers and enterprise clients.
- Ability to independently build a pipeline, generate opportunities, and convert prospects into business.
- Leadership experience and the ability to coordinate with cross-functional teams.
Key Skills BPO Sales | Client Acquisition | Business Development | B2B Sales | Lead Generation | Revenue Generation | BPO Services | Outsourcing Sales | Customer Support | Technical Support | Sales Process | Backend Operations | Chat & Email Support | RPO | International Sales | Domestic Sales | CRM | Proposal Management | Deal Closure
📌 BPO – Client Acquisition | Manager / AGM / GM (Noida)
🏢 Bloom Hire
📍 Noida